Shipping & Returns
The FDA considers hemp and hemp derived extracts to be food based products. As such, there are no legal restrictions on their importation, production and consumption in all 50 states and in over 40 countries.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
We use Fed Ex Express shipping. Lab run of contents provided in all shipments along with tracking information.
When you place an order, we will estimate shipping and delivery rates for you based on the items and the shipping options you choose. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If any of our products are defective, leaking, or malfunctioning in any way upon their arrival please email firstname.lastname@example.org with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.